1. Acceptance
By installing the MailTrack extension, registering, or using the API or portal at mailtraceiq.com, you accept these terms and our privacy policy. If you do not agree, do not use the service.
2. Service description
MailTrack lets Gmail users (via Chrome extension) add open tracking and link click tracking to emails they send. Statistics are shown to the sender. We do not guarantee absolute accuracy (image blocking, mail proxies, provider prefetch, etc.).
3. Eligibility and account
- You must have legal capacity to contract and a valid Gmail account.
- You are responsible for safeguarding your API key.
- One email per account unless expressly authorized for enterprise use.
4. Permitted and prohibited use
You must:
- Comply with applicable privacy, advertising and electronic communications laws.
- Inform recipients when the law requires transparency about tracking (the service can add a footer notice if enabled).
- Email only recipients with a legitimate relationship or consent when required.
Prohibited:
- Spam, phishing, malware or illegal content.
- Tracking unrelated to your legitimate personal or professional activity.
- Accessing other users' data, abusing the API or bypassing technical limits.
- Reselling the service without written agreement with Kandrian LLC.
- Use that violates Google policies (Gmail, Chrome Web Store).
5. Relationship with Google
MailTrack is not affiliated with or endorsed by Google. Gmail is a trademark of Google LLC. Use of the extension with Gmail is at your own responsibility regarding Google's policies.
6. Intellectual property
Software, the MailTrack brand and documentation are owned by Kandrian LLC or its licensors. You receive only a limited license to use the service.
7. Availability and changes
We may modify, suspend or discontinue features with reasonable notice when possible. The service is provided "as is" without guarantee of uninterrupted availability.
8. Limitation of liability
To the extent permitted by law, Kandrian LLC is not liable for indirect damages, lost profits, data loss or third-party claims arising from your use of tracking in your emails. Total liability is limited to fees paid in the last 12 months, or zero if the service is free.
9. Indemnification
You agree to indemnify Kandrian LLC against third-party claims caused by your unlawful use or breach of these terms.
10. Pricing
If your current plan is free, no charges apply. Future paid plans, if any, will be governed by separate commercial terms.
11. Termination
You may stop using the service at any time and request data deletion per the privacy policy. We may suspend or cancel your account for serious breach or security risk.
12. Governing law and jurisdiction
The contract is with Kandrian LLC (New Mexico, United States). Mandatory laws of Chile, Mexico or the United States may also apply.
Unless mandatory law requires otherwise, disputes shall be submitted to competent courts at the user's domicile in Chile (Santiago), Mexico (Mexico City), or otherwise Bernalillo County, New Mexico, USA.
13. Contact
Kandrian LLC — 2201 Menaul Blvd NE, Ste A, Albuquerque, NM 87107, USA
[email protected] ·
+1 505 300 2798